Terms and Conditions of Sale and Use of this Website
PLEASE READ THESE TERMS AND CONDITIONS OF SALE CAREFULLY BEFORE PLACING YOUR ORDER AND RETAIN A COPY OF THESE TERMS AND CONDITIONS AND YOUR ORDER FOR FUTURE REFERENCE.
This page states the Terms and Conditions (the “Terms”) under which you may use the website located at www.jojostyle.co.nz (the “Website”) and which govern our supply of goods to you.
These terms and conditions form a legally binding contract between you and us. Your acceptance of these terms and conditions is given when you purchase goods from us.
The terms & conditions contain the following sections:
We reserve the right to change the terms and conditions under which the Website and the Goods are provided. Any such change in terms and conditions will be effective to all new orders once included in the text of these terms and conditions and published on the Website. You should check the terms and conditions posted on the Website periodically to ensure that you are aware of and comply with the current version.
If you have any questions about the terms and conditions, the Goods or the Website please Contact Us.
Information about the Website and the Goods
This section sets out some terms about information on the Website, descriptions of Goods and how you use the Website. Separate Notices and Disclaimers apply to your use of the Website. By accepting these terms and conditions you also agree to the Notices and Disclaimers. We try to make sure that all information on the Website, including descriptions of our Goods, and listed prices, are accurate and correct at all times. However, mistakes do happen. We will try to resolve all information errors on the Website as soon as reasonably possible, and if we reasonably think that such an error has affected your purchase of Goods we will try to let you know. However, because we take these steps we will not be liable to you for any errors on the Website. You should bear in mind that buying over the Internet provides a different shopping experience to buying in-store. In particular you acknowledge that:
You are responsible for ensuring that your login details, password and all other details in relation to your account remain confidential at all times.
This section sets out some terms which apply to your purchase of goods from us through the Website.
You make an offer to purchase a product from us (your “Order”) by completing the staged process on the Website as set out below:
Your Order only constitutes an offer to purchase goods from us, and does not form a binding contract until accepted by us. Where you order more than one product your Order contains a series of offers for each product individually. On receipt of your Order, we will send you an order acknowledgement email to the email address which you provide in the order process. This order acknowledgement email will contain your Order number, details of the goods ordered and a delivery estimate. Note that this email is only to acknowledge that your Order has been received, and is not acceptance by us of any offers to purchase goods. We must receive full payment both of the price of the goods and any delivery charges before we can accept any offers. Where you select to pay by credit or debit card we will process the payment at the time of preparing your goods for dispatch.
An offer made by you to purchase a product shall only be deemed to be accepted by us when we dispatch that product to you and send you an order dispatch email which includes details of the product. We reserve the right to refuse any offers in an order prior to acceptance. If a product is not available we will include details of the unavailable product in the order dispatch email. A product which is not available will not be included in the contract for a product which is dispatched.
Delivery charges may apply and these will be displayed in the order process.
We may from time to time offer promotional offers on purchase made through the Website. All offers and promotions are at JoJoStyle.co.nz sole discretion and are subject to variation or withdrawal without notice. Offers or promotions cannot be applied to previously ordered items. Offers with a spend threshold exclude delivery charges. All items are subject to availability at time of order. Only one promotional code can be used per order. Any orders using more than one promotional code will be cancelled. Voucher codes cannot be used in conjunction with any other offer.
If your goods have been dispatched we will be unable to stop the delivery process but you may return any unwanted goods. Please refer to the Returns Policy.
NZ Standard Delivery
We aim to deliver all NZ standard delivery orders within 3 to 5 working days after posting.
We will begin our missing parcels procedure if your order fails to arrive within:
Please notify us if you have not received your parcel after the above time frames, then we can investigate your claim as quickly and efficiently as possible. Please note that we may refuse to make future deliveries to addresses that are considered to be unsecured. In this event you will be contacted by our Customer service team and asked to provide an alternative delivery location for future orders. Take care when entering your delivery address as we cannot be held responsible for any non-delivered parcels if the address information was not entered correctly.
Please see our Returns Policy for full details of return options.
This Site may offer features and services that are available to you via your mobile phone or other mobile device. These features and services may include, without limitation, the ability to upload content to the Site, receive messages from the Site, download applications to your mobile phone or access the Site features (collectively the “Mobile Features”). We may charge for Mobile Features and these charges will be disclosed prior to completion of registration for the Mobile Feature. Also, standard messaging, data or other fees may be charged by your carrier. Your carrier may restrict or prohibit certain Mobile Features and some Mobile Features may be incompatible with your carrier or mobile device. As applicable, instructions on how to opt out of Mobile Features will be disclosed in connection with Mobile Features.
Under the Consumer Protection Regulations you have the right to cancel your order within a period of 14 days. The period of 14 days begins on the day after the day you receive your goods. You must inform us of your wish to cancel in writing either by letter or email within a period of 14 days beginning on the day after the day you receive your goods. You must take reasonable care of the goods and may inspect and assess them, but not use them. You should return goods to us in their original packaging, wherever possible, as soon as possible after informing us of your wish to cancel. If you return goods to us, we will not be responsible for any loss or damage to them during transit and we recommend that you use a recorded or secure delivery method. If goods are lost or damaged in transit, we may charge you, or not refund to you, amounts that are attributable to the loss or damage. We cannot accept substitute or alternative items by way of returns nor are we able to send them back to you. So please look closely at the items you return to us. If you return or attempt to return substitute or alternative items you will still be responsible for paying for the original item purchased and we reserve the right to charge an investigation fee of not less than $35 to cover the cost of our investigating the position. We can offset this amount due from other sums that may be due to you for refunds etc. For full details of your rights under the Regulations, please contact your Citizens Advice Bureau or a Solicitor. Full details of how to return goods can be found in the RETURNS section. Additional Delivery Charges Saturday, Express delivery charges will not be refunded if you cancel or return your order unless the product is faulty or does not fit the description given.
General terms relating to our relationship with you
This section sets out some general terms that govern our relationship with you and purchases by you. We will not be responsible for the performance of any obligations under these terms and conditions in the case of an event outside of our reasonable control (force majeure), including (but not limited to) strikes, lockouts, failures of third party systems or networks, acts of God, fire, earthquake, storm, flood or other natural disaster, civil unrest, acts of terrorism, deliberate sabotage of or malicious damage to equipment or data or for damage to or destruction of premises or equipment.
All notices which we need to give to you under these terms and conditions will be sent by us to your registered e-mail address. These terms and conditions set out the entire agreement between you and us in respect of the sale, purchase and use of the goods. They supersede any previous agreement or understanding in relation to the subject matter hereof. They may only be varied where separately agreed in writing between you and us.
If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions (and the remainder of the provision in question) shall be unaffected. Save to the extent that you exercise your right as a consumer to bring an action in or rely on the laws of your country of domicile, the
interpretation, construction, effect and enforceability of these terms and conditions shall be governed by English Law, and you and we agree to submit to the non-exclusive jurisdiction of English courts for the determination of disputes.
JoJoStyle.co.nz reserves the right to terminate your access to and use of the Site and any of its features in its sole discretion, without notice and liability, including, without limitation, if JoJoStyle.co.nz believes your conduct fails to conform to these Terms or any Additional Terms.
JoJoStyle.co.nz also reserves the exclusive right to modify, withdraw, suspend or discontinue, temporarily or permanently, at any time and from time to time, any materials, information or content available on the Site, without limitation, in whole or in part, including the cessation of all activities associated with the Site, with or without notice. You agree that JoJoStyle.co.nz will not be liable to you or to any third party for any modification, suspension or discontinuance of the Site or any part thereof. JoJoStyle.co.nz also reserves the right to charge for use of the Site, in whole or in part, and to change its fees from time to time in its discretion.
Notices and Disclaimers
These notices and disclaimers govern your use or our website, JoJoStyle.co.nz.
We do our best to ensure that the information on the website is accurate and helpful at all times. However, we cannot ultimately warrant the accuracy of any information and cannot be held liable for any use or reliance you may make of it or put on it except as specifically agreed with us in any further agreement we may make with you in writing.
We do our best to ensure that the website operates properly at all times, but we make no warranties as to the availability or accessibility of the Website, and (save as otherwise set out in these notices and disclaimers) we will not be liable for any damages, loss, costs or expenses incurred by you as a result of any lack of availability or accessibility of the Website.
Any link (be it a hypertext link or other referral device) used on the website is provided solely for the use and convenience of the visitor. The link does not represent any endorsement or recommendation by us and does not mean that we have any association with the linked website. We are not responsible for the content of any websites that have links with the website or for the legal consequences of your entering into any contracts with the third parties that provide these linked websites and we do not accept any liability for any loss, damage, expense, costs or liability whatsoever incurred by you as a result.
We will not be liable for any loss, damage, expense, costs, delays or other liability whatsoever (including without limitation any financial losses such as loss of profit) which you may incur as a result of any event beyond our reasonable control (including without limitation any failure of transmission, communication, computer or other facilities or your inability to access the Website for any reason or any failure, error or delay in the sending or receiving of any notice or communication or instruction through the post or any electronic medium).
Nothing within these conditions operates so as to exclude, limit or restrict our liability for death or personal injury.
Nothing in the above exclusions affects your statutory rights as a consumer.
The formation, existence, construction, performance, validity and all aspects whatsoever of these terms and conditions, or of any term of these terms and conditions, will be governed by the law of New Zealand. The courts will have non-exclusive jurisdiction to settle any disputes which may arise out of or in connection with these terms and conditions or use of the website.
Nothing under these terms and conditions affects your statutory rights.
Like most website operators, JoJoStyle.co.nz collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. JoJoStyle.co.nz’s purpose in collecting non-personally identifying information is to better understand how JoJoStyle.co.nz’s visitors use its website. From time to time, JoJoStyle.co.nz may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
JoJoStyle.co.nz also collects potentially personally-identifying information like Internet Protocol (IP) addresses. JoJoStyle.co.nz does not use IP addresses to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.
Gathering of Personally-Identifying Information
Certain visitors to JoJoStyle.co.nz choose to interact with JoJoStyle.co.nz in ways that require JoJoStyle.co.nz to gather personally-identifying information. The amount and type of information that JoJoStyle.co.nz gathers depends on the nature of the interaction. For example, we ask you to supply your email address and password when you choose to register.
In each case, JoJoStyle.co.nz collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with JoJoStyle.co.nz. JoJoStyle.co.nz does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
All of the information that is collected on JoJoStyle.co.nz will be handled in accordance with GDPR legislation.
Protection of Certain Personally-Identifying Information
JoJoStyle.co.nz discloses potentially personally-identifying and personally-identifying information only to those of project administrators, employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on JoJoStyle.co.nz behalf or to provide services available through JoJoStyle.co.nz, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using JoJoStyle.co.nz, you consent to the transfer of such information to them.
JoJoStyle.co.nz will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to project administrators, employees, contractors, and affiliated organizations, as described above, JoJoStyle.co.nz discloses potentially personally-identifying and personally-identifying information only when required to do so by law, if you give permission to have your information shared, or when JoJoStyle.co.nz believes in good faith that disclosure is reasonably necessary to protect the property or rights of JoJoStyle.co.nz, third parties, or the public at large.
If you are a registered user of a JoJoStyle.co.nz website and have supplied your email address, JoJoStyle.co.nz may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with JoJoStyle.co.nz and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum.
If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. JoJoStyle.co.nz takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.
Use of Personal Information
We use the information you provide to register for an account, receive newsletters or solicit feedback for testimonials. We will not sell or lease your personal information to third parties unless we have your permission or are required by law to do so. We would like to send you email marketing communication which may be of interest to you from time to time. If you have consented to marketing, you may opt out later. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click on the unsubscribe link at the bottom of the email.
Legal grounds for processing personal information
We rely on one or more of the following processing conditions:
Access to data
You have the right to request a copy of the information we hold about you. If you would like a copy of some or all your personal information, please follow the instructions at the end of the policy.
JoJoStyle.co.nz user accounts can be edited by following these steps:
1) Visit http://www.jojostyle.co.nz/my-account/, and then enter your username and password.
2) Click Addresses to view and edit your address details.
3) Click Account Details to view and click your account details.
Retention of personal information
We will retain your personal information on our systems only for as long as we need to. We keep contact information (such as mailing list information) until a user unsubscribes or requests that we delete that information from our live systems. If you choose to unsubscribe from a mailing list, we may keep certain limited information about you so that we may honor your request.
JoJoStyle.co.nz will not delete personal data from logs or records necessary to the operation, development, or archives.
When deletion is requested or otherwise required, we will anonymise the data of data subjects and/or remove their information from publicly accessible sites if the deletion of data would break essential systems or damage the logs or records necessary to the operation, development, or archival records of JoJoStyle.co.nz.
Rights in relation to your information
You may have certain rights under data protection law in relation to the personal information we hold about you. In particular, you may have a right to:
If you would like to exercise these rights or understand these rights apply to you, please follow the instructions at the end of this Privacy statement.
JoJoStyle.co.nz may collect statistics about the behavior of visitors to its websites. For instance, JoJoStyle.co.nz may reveal how many times a particular product is viewd or report on which products are the most popular. However, JoJoStyle.co.nz does not disclose personally-identifying information other than as described in this policy.