We know most of you would rather chat on the phone to your friends or watch the latest episode of Pretty Little Liars than look through our T&Cs, but we think they’re rather important, so go on – have a little read…
Terms and Conditions of Sale and Use of this website.
PLEASE READ THESE TERMS AND CONDITIONS OF SALE CAREFULLY BEFORE PLACING YOUR ORDER AND RETAIN A COPY OF THESE TERMS AND CONDITIONS AND YOUR ORDER FOR FUTURE REFERENCE
This page states the Terms and Conditions (the “terms”) under which you may use the website located at www.jojostyle.co.nz (the “website”) and which govern our supply of goods to you.
These terms and conditions form a legally binding contract between us and you. Your acceptance of these terms and conditions is given when you purchase goods from us.
The terms & conditions contain the following sections:
Information about the Website and the Goods
General terms relating to our relationship with you
Notices and disclaimers
We reserve the right to change the terms and conditions under which the Website and the Goods are provided. Any such change in terms and conditions will be effective to all new orders once included in the text of these terms and conditions and published on the Website. You should check the terms and conditions posted on the Website periodically to ensure that you are aware of and comply with the current version.
If you have any questions about the terms and conditions, the Goods or the Website please contact us
Information about the Website and the Goods
This section sets out some terms about information on the Website, descriptions of Goods and how you use the Website.
Separate Notices and Disclaimers apply to your use of the Website. By accepting these terms and conditions you also agree to the Notices and Disclaimers.
We try to make sure that all information on the Website, including descriptions of our Goods, and listed prices, are accurate and correct at all times. However, mistakes do happen. We will try to resolve all information errors on the Website as soon as reasonably possible, and if we reasonably think that such an error has affected your purchase of Goods we will try to let you know. However, because we take these steps we will not be liable to you for any errors on the Website.
You should bear in mind that buying over the internet provides a different shopping experience to buying in-store. In particular you acknowledge that:
Promotional offers and codes will differ from time to time
The colours which are shown for the Goods on the Website will depend on many factors – including your display settings;
All sizes and measurements are approximate;
All Goods are subject to availability – we may not be able to supply your order;
Any delivery estimates given on the Website or by email are estimates only;
You are responsible for ensuring that your login details, password and all other details in relation to your account remain confidential at all times.
This section sets out some terms which apply to your purchase of goods from us through the Website.
You make an offer to purchase a product from us (your “Order”) by completing the staged process on the Website as set out below:
Adding product to your shopping basket
Checkout step 1 – login details
Checkout step 2 – address details
Checkout step 3 – payment details, and
Confirmation of order
Your Order only constitutes an offer to purchase goods from us, and does not form a binding contract until accepted by us. Where you order more than one product your Order contains a series of offers for each product individually.
On receipt of your Order, we will send you an order acknowledgement email to the email address which you provide in the order process. This order acknowledgement email will contain your Order number, details of the goods ordered and a delivery estimate. Note that this email is only to acknowledge that your Order has been received, and is not acceptance by us of any offers to purchase goods.
We must receive full payment both of the price of the goods and any delivery charges before we can accept any offers. Where you select to pay by credit or debit card we will process the payment at the time of preparing your goods for despatch.
An offer made by you to purchase a product shall only be deemed to be accepted by us when we despatch that product to you and send you an order despatch email which includes details of the product. We reserve the right to refuse any offers in an order prior to acceptance. If a product is not available we will include details of the unavailable product in the order despatch email. A product which is not available will not be included in the contract for a product which is despatched.
NZ – All prices and charges are shown in New Zealand dollars
All NZ prices are, unless otherwise stated, inclusive of NZ GST
Delivery charges may apply and these will be displayed in the order process.
We may from time to time offer promotional offers on purchase made through the website.
All offers and promotions are atJojostyle.co.nz sole discretion and are subject to variation or withdrawal without notice.
Offers or promotions cannot be applied to previously ordered items.
Offers with a spend threshold exclude delivery charges.
All items are subject to availability at time of order.
Only one promotional code can be used per order. Any orders using more than one promotional code will be cancelled.
Voucher codes cannot be used in conjunction with any other offer
If your goods have been despatched we will be unable to stop the delivery process but you may return any unwanted goods. Please refer to the Returns Policy.
NZ Standard Delivery
We aim to deliver all NZ standard delivery orders within 3 to 4 working days.
We will begin our missing parcels procedure if your order fails to arrive within:
10 working days of despatch
Please notify us if you have not received your parcel after the above time frames, then we can investigate your claim as quickly and efficiently as possible.
Please note that we may refuse to make future deliveries to addresses that are considered to be insecure. In this event you will be contacted by our Customer service team and asked to provide an alternative delivery location for future orders.
Take care when entering your delivery address as we cannot be held responsible for any non-delivered parcels if the address information was not entered correctly.
Please see our Returns Policy for full details of return options
This Site may offer features and services that are available to you via your mobile phone or other mobile device. These features and services may include, without limitation, the ability to upload content to the Site, receive messages from the Site, download applications to your mobile phone or access the Site features (collectively the “Mobile Features”). We may charge for Mobile Features and these charges will be disclosed prior to completion of registration for the Mobile Feature. Also, standard messaging, data or other fees may be charged by your carrier. Your carrier may restrict or prohibit certain Mobile Features and some Mobile Features may be incompatible with your carrier or mobile device. As applicable, instructions on how to opt out of Mobile Features will be disclosed in connection with Mobile Features.
Under the Consumer Protection Regulations you have the right to cancel your order within a period of 14 days. The period of 14 days begins on the day after the day you receive your goods. You must inform us of your wish to cancel in writing either by letter or email within a period of 14 days beginning on the day after the day you receive your goods. You must take reasonable care of the goods and may inspect and assess them, but not use them. You should return goods to us in their original packaging, wherever possible, as soon as possible after informing us of your wish to cancel. If you return goods to us, we will not be responsible for any loss or damage to them during transit and we recommend that you use a recorded or secure delivery method. If goods are lost or damaged in transit, we may charge you, or not refund to you, amounts that are attributable to the loss or damage. We cannot accept substitute or alternative items by way of returns nor are we able to send them back to you. So please look closely at the items you return to us. If you return or attempt to return substitute or alternative items you will still be responsible for paying for the original item purchased and we reserve the right to charge an investigation fee of not less than $35 to cover the cost of our investigating the position. We can offset this amount due from other sums that may be due to you for refunds etc.
For full details of your rights under the Regulations, please contact your Citizens Advice Bureau or a Solicitor.
Full details of how to return goods can be found in the RETURNS section.
Additional Delivery Charges Saturday, Express delivery charges will not be refunded if you cancel or return your order unless the product is faulty or does not fit the description given.
General terms relating to our relationship with you
This section sets out some general terms that govern our relationship with you and purchases by you.
We will not be responsible for the performance of any obligations under these terms and conditions in the case of an event outside of our reasonable control (force majeure), including (but not limited to) strikes, lockouts, failures of third party systems or networks, acts of god, fire, earthquake, storm, flood or other natural disaster, civil unrest, acts of terrorism, deliberate sabotage of or malicious damage to equipment or data or for damage to or destruction of premises or equipment.
All notices which we need to give to you under these terms and conditions will be sent by us to your registered e-mail address. These terms and conditions set out the entire agreement between you and us in respect of the sale, purchase and use of the goods. They supersede any previous agreement or understanding in relation to the subject matter hereof. They may only be varied where separately agreed in writing between you and us.
If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions (and the remainder of the provision in question) shall be unaffected.
Save to the extent that you exercise your right as a consumer to bring an action in or rely on the laws of your country of domicile, the interpretation, construction, effect and enforceability of these terms and conditions shall be governed by English Law, and you and we agree to submit to the non-exclusive jurisdiction of English courts for the determination of disputes.
Jojostyle.co.nz reserves the right to terminate your access to and use of the Site and any of its features in its sole discretion, without notice and liability, including, without limitation, if Jojostyle.co.nz believes your conduct fails to conform to these Terms or any Additional Terms.
Jojostyle.co.nz also reserves the exclusive right to modify, withdraw, suspend or discontinue, temporarily or permanently, at any time and from time to time, any materials, information or content available on the Site, without limitation, in whole or in part, including the cessation of all activities associated with the Site, with or without notice. You agree that Jojostyle.co.nz will not be liable to you or to any third party for any modification, suspension or discontinuance of the Site or any part thereof.Jojostyle.co.nz also reserves the right to charge for use of the Site, in whole or in part, and to change its fees from time to time in its discretion.
Notices and disclaimers
These notices and disclaimers govern your use or our website, Jojostyle.co.nz
We do our best to ensure that the information on the website is accurate and helpful at all times. However, we cannot ultimately warrant the accuracy of any information and cannot be held liable for any use or reliance you may make of it or put on it except as specifically agreed with us in any further agreement we may make with you in writing.
We do our best to ensure that the website operates properly at all times, but we make no warranties as to the availability or accessibility of the website, and (save as otherwise set out in these notices and disclaimers) we will not be liable for any damages, loss, costs or expenses incurred by you as a result of any lack of availability or accessibility of the website.
Any link (be it a hypertext link or other referral device) used on the website is provided solely for the use and convenience of the visitor. The link does not represent any endorsement or recommendation by us and does not mean that we have any association with the linked website. We are not responsible for the content of any websites that have links with the website or for the legal consequences of your entering into any contracts with the third parties that provide these linked websites and we do not accept any liability for any loss, damage, expense, costs or liability whatsoever incurred by you as a result.
We will not be liable for any loss, damage, expense, costs, delays or other liability whatsoever (including without limitation any financial losses such as loss of profit) which you may incur as a result of any event beyond our reasonable control (including without limitation any failure of transmission, communication, computer or other facilities or your inability to access the Website for any reason or any failure, error or delay in the sending or receiving of any notice or communication or instruction through the post or any electronic medium).
Nothing within these conditions operates so as to exclude, limit or restrict our liability for death or personal injury.
Nothing in the above exclusions affects your statutory rights as a consumer.
The formation, existence, construction, performance, validity and all aspects whatsoever of these terms and conditions, or of any term of these terms and conditions, will be governed by the law of New Zealand. The courts will have non-exclusive jurisdiction to settle any disputes which may arise out of or in connection with these terms and conditions or use of the website.
Nothing under these terms and conditions affects your statutory rights.